Refrigerator not cooling but freezer is working

Refrigerator not cooling but freezer is working. A refrigerator is an electric appliance used in kitchens and restaurants to store food. It provides cooling due to which all the items remain safe and fresh. Food items and water is placed in them to preserve them for a long time.

It is a serious problem when you observe that the freezer is yet cold but other parts of it are warm. It may be due to the fault in the evaporator fan. Due to this problem, your milk will not remain cold and you can not freeze food items in it.

It is very important to maintain the refrigerator in good condition such that cleaning its evaporator coils completely after some time because if you will not keep it up to date then several problems can occur to it like you see that freezer is working but it is not producing cooling. At times you start listening to loud sounds from the fridge.

Refrigerator not cooling but freezer is workingRefrigerator not cooling but freezer is working 2022

It is a serious issue in hot summer when the refrigerator not cooling but the freezer is working, There are various reasons behind this issue like its damper check assembly is broken and maybe the temperature control boards are not functioning accurately.

You can find out through the following ways the reason behind your troubleshooting.

Evaporator fan

It is one of the main reasons behind this problem. If the evaporator fan stops working then the cold air will not circulate in all parts of the fridge. If the cold air will not reach the food items then they will not cool and remain fresh.

Check out that either the evaporator fan can be repaired or not. If it is out of order then you will have to replace it for proper cooling of the unit. Remember one thing that, match the new evaporator fan to the model number of the fridge.

Damper check assembly

It also happens when the damper control assembly is broken or thrust closed. It is an automatic or manual door that allows cold air into the different sections of the refrigerator.

If it is closed then cold air will not pass through into the fridge. The damper door must be opened to let the cold air come in. If somehow it is broken then replace it with a proper expert.

Temperature control board

It is the main part of the fridge which observes the temperature sensor, jump-staring the fans and compressor, and controls the melt cycle. If there is a problem with the control board and it is not reading well the temperature then the refrigerator will not produce cooling accurately.

Check all components of the control board and if any of the components is broken then you will have to call a professional to fix a new control board in the unit.

Evaporator coilsEvaporator coils

If your freezer is working but is not cooling then the major reason could be that its evaporator coils are not doing their job properly.

They are overfilled with frost and due to those cold air will not pass through between them due to less space.

For finding a solution to this problem, remove all frost from the coils. You can blow hot air on coils. After finishing all the frost let the fridge starts normally.


If the thermistor of the unit becomes faulty then it will not make cooling. It is that device that examines the air temperature inside the refrigerators. You will have to replace the thermistor if it becomes defective.

If you have experience with electrical appliances then first of all pull out the plug from the outlet and then try to replace the thermistor from the unit. If you don’t know anything then call an expert for this replacement.

Defrost timer

There is another chance of this troubleshooting is that the defrost timer is not working and it is in a malfunctioning position now. If it is damaged then the freezer will not make cooling although it is working.

Refrigerator Not Cooling But Freezer Is Fine


If you are facing this kind of problem the refrigerator is not cooling but the freezer is working then it might be due to the evaporator coils are not out of order. There are some other reasons also behind this trouble which can be fixed if you contact with professional.

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